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Customer Agreement

Last Updated 12/30/2016

      DecalFX.com and its affiliates provide their services to you subject to the following conditions. If you visit or shop at DecalFX.com, you accept these conditions. Please read them carefully. In addition, when you use any current or future DecalFX.com service or visit or purchase from any business affiliated with DecalFX.com, whether or not included in the DecalFX.com website, you also will be subject to the guidelines and conditions applicable to such service or business.

BY PURCHASING FROM DECALFX.COM YOU MUST AGREE TO THE FOLLOWING TERMS.

DecalFX is NOT responsible for:

   1. Customers failure to provide accurate shipping information.
Please be sure your shipping address is up to date with PayPal, otherwise the order will be shipped to the wrong address. Once your order is placed we cannot modify shipping information.

   2. Customers errors placing orders.
Please always double check the contents of your shopping cart before checking out. Once your order has been finalized, we cannot modify, remove, add or cancel items.

   3. Shipping loss or damage.
Customers supply the shipping address, which is then used on their orders packaging that ships to them. If for some reason that package fails to reach the customer, it is the responsibility of USPS (United States Postal Service). Once the package leaves our hands, we at DecalFX.com have no control over USPS mishandling or damaging items. We package orders with USPS packaging materials. All orders leave DecalFX.com in perfect condition after packaging is inspected. If an item is delivered damaged it is the responsibility of USPS. Customers do have the option of shipping insurance, which must be arranged prior to placing the order as insurance cannot be added to an order that has already been placed.

   4. Improper installation of products.
We offer several free "How-To Videos" on our website to help our customers with installation of their product. A customer who is not comfortable installing a product should leave it to someone with experience to minimize any risks. Any professional window tinter should be able to install the products we sell.

   5. Customers who misinterpret products.
Please read our product descriptions before purchasing so you know exactly what you are getting as all sales are final.

   6. Typographical errors made by the customer.
Customers should always check their spelling. We produce orders exactly as we receive them so any typos submitted will be on the final product. Corrections must be made by the customer before the order is submitted.


Return & Exchange Policy

     All products purchased are custom manufactured or cut to the customers submitted specifications and are not returnable or exchangeable. All customers placing an order should verify the information in their order before finalizing it. DecalFX.com creates and outputs all products according to the information supplied by the customer.


Warranty

     Since we are not there to install a customers product, nor is it possible for us to confirm they applied the product(s) properly, we cannot offer warranty. Our products will last for years as long as they're applied properly. Customers must ensure proper surface preparation before applying our products. We use top of the line materials, not cheap "ebay quality" products. All products are individually inspected before they are packaged and shipped. You, the customer, acknowledge that no warranty is provided in connection with any of the products or services described herein nor its links sites are responsible or liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages under any contract, negligence, strict liability or other theory arising out of or relating in any way to the sale of products, site-related services and/or content or information contained within the site. DecalFX.com is not responsible for any damage to the decals / graphics, or the surface it is being applied to during installation. In a case whereby the customer is uncertain as to the decal installation procedure, it is the sole responsibility of the customer to seek this information from a qualified or knowledgeable source.


Shipping Issues & Risk of Loss

     All items purchased from DecalFX.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. DecalFX.com and its affiliates are not responsible for any delays during shipping transit. By ordering from DecalFX.com, you the customer understand and agree DecalFX.com is not to be held responsible for shipping delays, damage or loss. All orders are shipped in a timely manner as stated on our "Shipping" page. Once DecalFX.com has shipped any order out, DecalFX.com accepts no responsibility for any issues beyond shipping departure. You, the customer have the option to insure your orders shipment. If you wish to do so, please email us for insurance rates before placing an order.
** DecalFX.com is NOT responsible for shipping damage or loss! **


Disclaimer of Warranties & Limitation of Liability

     This site is provided by DecalFX.com on an "as is" and "as available" basis. DecalFX.com makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, DecalFX.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. DecalFX.com does not warrant that this site, its servers, or e-mail sent from DecalFX.com are free of viruses or other harmful components. DecalFX.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.


Electronic Communication

     When you visit DecalFX.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. We do not share your personal information with anyone.


Copyright

     All content included on this site, such as text, graphics, logos, button icons, images, and software, is the property of DecalFX.com or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this site is the exclusive property of DecalFX.com and protected by U.S. and international copyright laws. All of the company or product logos included on this site are the trademarks or registered trademarks of their respective companies, and are provided as a convenience only for their lawful use. It is the expressed intent of DecalFX.com that any unauthorized use of the aforementioned items by the purchaser shall be the sole responsibility of the purchaser. Purchase of any product from DecalFX.com is not authorization for the use of any specific logo or trademark. By ordering, you convey to DecalFX.com you have authority (if need be) to use the above artwork.


Pricing Policy

     All prices are listed in U.S. dollars. We do not have a currency converter on our site, but several websites found on Google provide this service free of charge. Items in your shopping cart will always reflect their most recent price. Some discounts and special offers are for a limited time only.
 

 
Disclaimer: Some of the logos included on this site are the trademarks or registered trademarks of their respective companies and are provided as a convenience only for their lawful use. It is the expressed intent of DecalFX.com that any unauthorized use of these items by the purchaser shall be the sole responsibility of the purchaser. The purchase of any item from DecalFX.com is not authorization for the use of any specific logo or trademark. By purchasing said logos, you are indicating that you have authority to use the artwork.
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